Product FAQs

Product FAQ

Our products are all made in studio unless otherwise indicated. Made proudly in Canada in small batches, ethically, recycling our materials. 

 

What metals do you use?

We use majority sterling silver and silicon bronze.

Sterling silver is nickel free. 92.5% silver and 7.5% copper your items will have a natural patina over time.

Silicon bronze, 95% copper, 4% silicon, 1% manganese. Your bronze will have a patina over time and can create a black oxide on the skin if worn for long periods of time (Approximately 8+ hrs). Please use proper hygiene when wearing silicon bronze ear weights, hangers and plugs.

We do not use plated metals unless indicated, the base metal will also be indicated in cases of plated items. 

Are your items hypoallergenic?

Our items are not made out of hypoallergenic metals. We have recently started using an ISO 10993 tested resin for some of our items which is hypoallergenic.

Anyone who has a fresh piercing, a body piercing (meaning in the mouth or under the skin), or is actively stretching their lobes should look for items made of hypoallergenic materials such as titanium, platinum, glass, or gold at or above 14k. 

Gold plating, acrylic, and steel are not considered hypoallergenic. 

Non-hypoallergenic materials are fine for use in healed lobe piercings or for other forms of jewellery (rings, pendants, etc). 

If you have a specific allergy you can email us at clearmindmetals@gmail.com and we would be happy to let you know what metals we have that are compatible with your specific allergy. 

 

Proper sizing for stretched ears.

All items will be marked in millimetres and or gauges please purchase something at or under your current size. Our designs are made for healed ears and are not made to aide in stretching. Please clean the ear weights and gauges appropriately after use. 

All earrings/gauges/ear weights are sold as pairs unless otherwise indicated.

What weight is appropriate for my gauge size?

If you have never worn weights before it is common to be concerned about how comfortable they will be. Like with stretching itself it is best to start at the lowest size weight and work up.

Beginner: 20-35 grams

Intermediate: 35-50 grams

Experienced: 50-70 grams

Advanced: 70+ grams

Weights are appropriate for all gauge sizes. The larger your lobe is the easier the heavier ear weights are to wear. 

Can I use ear weights to stretch? 

NO. Do not use our ear weights to stretch. Using ear weights to stretch can cause irritation, micro-tearing, and thinning along the bottom as persons often wear the weights for longer than is advisable. 

Weights are to be worn for a maximum of 8hrs/day. 

For more information on safe stretching please visit the APP website safe piercing.org

 

Shipping

Items are shipped with tracking if our $20 flat rate is chosen at check out. Items will take up to 1-2 week(s) to leave the studio as all items are made to order. Shipping times will depend on location. 

We are a minimal packaging company. Your items will be shipped securely but you will not see multiple boxes, wrapping paper, postcards etc with your delivery. 

Returns

All items must be returned with the package unopened, the return process must be started within 15 days of purchase. Please email info@clearmindcasting.com to start a return. The item must be shipped back at the customers expense. All items must be shipped back with tracking, we are not responsible for lost items. Items purchased on sale will be refunded at the sale price. All refunds will be processed within 3 days of receiving the order back. Transfer times for funds will depend on payment method, you will need to speak with your payment service provider. Body jewellery is not eligible for return or exchange.

Exchanges

Items are available for exchange within 45 days of purchase. We do not exchange items worn in ear. We only except exchanges for items of similar or lesser value, we do not offer store credit. The item must be shipped back at the customers expense. All items must be shipped back with tracking, we are not responsible for lost items. Items purchased on sale will be exchanged at the sale price.